Effective Date: Jan’2023

Thank you for choosing i-Smile Charitable Dental Clinic for your dental care needs. Please carefully read our Cancellation & Refund Policy outlined below.

1. Cancellation Policy:

1.1 Appointment Cancellation:

• If you need to cancel or reschedule an appointment, please notify us at least [insert time frame] in advance.

1.2 Failure to Cancel:

• Failure to cancel or provide sufficient notice may result in a cancellation fee.

2. Refund Policy:

2.1 No Refunds:

• i-Smile Charitable Dental Clinic operates as a charitable organization, and as such, we do not provide refunds for services rendered.

2.2 Exceptional Circumstances:

• Refunds may be considered in exceptional circumstances, and such requests will be reviewed on a case-by-case basis.

3. Refund Request Procedure:

3.1 Exceptional Circumstances:

• If you believe you have exceptional circumstances warranting a refund, please contact our clinic in writing, explaining the situation.

3.2 Review Process:

• Refund requests will be reviewed by our management team, and decisions will be communicated to the requester within a reasonable timeframe.

4. Contact Us:

If you have any questions, concerns, or requests regarding our Cancellation & Refund Policy, please contact us at:

i-Smile Charitable Dental Clinic

G-19, Sector 40, In Front of Community Center, Gurgaon. 122003

+91 8447522250

ismilegurgaon@gmail.com

5. Changes to the Policy:

We reserve the right to update or modify this Cancellation and refund Policy at any time without prior notice. The latest version will be posted on our website with the effective date.

By using our services, you acknowledge and agree to abide by the terms of this Cancellation and refund Policy. Thank you for your understanding and cooperation.